Email Us
Fastest way to reach support. Include your order number if available.
[email protected]Support
Contact EricEmanuelShop.org
Questions about sizing, drops, shipping, or returns? We’re here to help.
Address
2416 Melrose Ave, Los Angeles, CA 90029
Open in Google MapsOrder Help
Need to change an address or size? Contact us ASAP—before shipment when possible.
Send us a message
We typically reply within one business day.
Support hours (PT)
- Mon–Fri09:00–18:00
- Saturday10:00–16:00
- SundayClosed
Messages received outside these hours are answered next business day.
Frequently asked questions
How do I choose my size?
Check garment measurements and fit notes on each product page. Between sizes? Most prefer the larger size for a relaxed drape.
Can you help with a wrong address?
If your order hasn’t shipped, contact us immediately with the correct address. Once shipped, carriers may allow an intercept for a fee.
What’s the return process?
Start by contacting support with your order number. Items must be unworn in original condition. See our Refund & Returns Policy for full steps.
Do colors match across different drops?
Not always. We document tone and fabric sheen per release and note when two pieces make a clean set.
Are your pieces authentic?
Yes. We use brand-approved channels and a multi-step authentication including materials, construction, and logo checks.